Munro & Noble Financial Services Ltd is an appointed representative of The On-Line Partnership Limited which is authorised and regulated by the Financial Conduct Authority. Registered in Scotland under SC227417. Registered Office: 45 Church Street, Inverness IV1 1HX.

In Partnership has the responsibility for investigating complaints made against its advisers and appointed representatives. It is their commitment that these investigations shall be completed in a fair and impartial manner and will take into consideration the Financial Conduct Authority’s principles relating to Treating Customers Fairly.

Making a Complaint

Firstly, we are sorry that you feel that you need to complain. But, letting us know when you are dissatisfied or unhappy gives us the opportunity to put matters right for you and improve our service for everybody.

For further information on how we can put things right please see our Complaints Brochure.