Gordon McIntosh | Practice Manager
Ex-Royal Naval engineering submariner; upon leaving the service Gordon established and ran his own successful business prior to realising his investment. Since selling, he has worked with various Highland companies, both on an employed and sub-contractual basis. Gordon’s expertise and qualifications are in General Business Management; he is a Chartered Manager and Fellow of the Chartered Management Institute.
Gordon joined the Firm in August 2010; his remit to provide strategic leadership, (along with operational management), to drive Munro & Noble forward as a proactive and progressive organisation with client care at its heart. Gordon has recently written a post graduate module for the Management School of the University of the Highland & Islands, entitled ‘Innovation and Commercialisation’.
In August 2015, Gordon was appointed Chapter Director for newly formed BNI Highland a business networking organisation. In January 2016, he was also appointed as a director of Inverness BID, (Business Improvement District).
Shona Hammell | Cash-room Manager
Shona Hammell joined Munro & Noble as a part-time Cash-room Assistant in October 2000. Since joining the firm, Shona has moved to full-time work and taken on additional responsibilities, first being appointed as Cash-room Supervisor and latterly Cash-room Manager.
Prior to joining Munro & Noble she worked as an accounts manager with a local home improvement company looking after their accounts and payroll.
Shona originates from Stirling. Away from her role in the office, she likes to spend time with her family and enjoys walking her dog.
Susan joined the firm in April 2014 after 26 years in the financial services industry. Susan has a wealth of administrative, managerial and staff management experience. She holds an NVQ 3 from the Institute of Leadership & Management and is currently Typing Pool Supervisor.
Pat Johnston | Assistant to the Practice Manager
Pat joined Munro & Noble in January 1988 and is now one of the longest serving members of the team. Originally from Kiltarlity, just outside Inverness, before joining Munro & Noble, Pat worked at Lloyds TSB.
Pat acts as Gordon’s personal assistant and is the main stalwart of the general office administration. Having worked at Munro & Noble for more than 27 years, she has an in depth knowledge of the firm and is regarded as an extremely important member of the Management Team.