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We are able to arrange for independent mortgage and personal protection insurance advice to be provided by Munro & Noble Financial Services Ltd (MNFS). MNFS exists to provide this service and is not regulated by The Law Society of Scotland. It is an independent company, in which some of the partners have an interest, which is a member of the Mortgage Advice Bureau of advisers and is regulated by the Financial Conduct Authority. We may from time to time send to you information on products and services which we have obtained from MNFS and which may be of interest to you. If you do not wish us to do so, please write to “the Senior Partner” confirming that.
Munro & Noble Financial Services Ltd is an appointed representative of Mortgage Advice Bureau Limited and Mortgage Advice Bureau (Derby) Limited which is authorised and regulated by the Financial Conduct Authority. Registered in Scotland under SC227417. Registered Office: 26 Church Street, Inverness IV1 1HX.
Mortgage Advice Bureau has the responsibility for investigating complaints made against its advisers and appointed representatives. It is their commitment that these investigations shall be completed in a fair and impartial manner and will take into consideration the Financial Conduct Authority’s principles relating to Treating Customers Fairly.
Making a Complaint
Firstly, we are sorry that you feel that you need to complain. But, letting us know when you are dissatisfied or unhappy gives us the opportunity to put matters right for you and improve our service for everybody.